FAQ
Where do you ship to?
At the moment, we sell to the United States and the United Kingdom. Shipping is free, and orders take approximately 37 days to arrive. The delivery time is a bit longer because all our shoes are handcrafted exclusively for you.
What is your return policy?
We accept returns within 30 days of purchase. The item must be in original condition. For return requests, please contact us at sac@loulouxshoes.com.br.
How do I know my shoe size?
On each product page, you’ll find a size guide. If you have any questions, feel free to contact us at sac@loulouxshoes.com.br.
What payment methods do you accept?
We accept major credit cards and other secure payment methods.
How can I contact customer service?
You can reach us at sac@loulouxshoes.com.br.